support


If you have questions or suggestions - feel free to contact me.
You can use the email form at this website or you will find my personal email address in the PYROTHEK app itself.

I got some video tutorials (in German) - they show some main features and how to use them.
You will also find some solved problems at the bottom of this page.













request #1


Error codes when importing in COBRA 18R2:

Since PYROTHEK generates a wellformed csv file, the only possibility to include erros comes with the item name or description by the user. Like the name says - it's a comma separated file - so if you use commas - you will create more fields than COBRA can handle. Also take care using special characters - especially when you just copy item names or descriptions - some manufactures use real fancy names.